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Customer Service Engineer on Server, Editing, graphics & News (...)

Paris, salaire à négocier en fonction de l’expérience

This International Company operates in communications and information technology and serves government and commercial markets worldwide. The Broadcast Communications segment offers hardware and software solutions that support and simplify the content creation, management, distribution, and delivery process for broadcast, cable, satellite, telecommunications, and other media content providers...

Your primary responsibility is to provide on-site services and telephon/remote support to the customer on Server, On-air Graphics, Editing and News products or associated system/device. On-site support includes installation and operation of equipment, basic operational and maintenance training, troubleshooting and effective problem resolution.

EXPERIENCE • Demonstrate sufficient experience and understanding of the technical broadcast market with focus on Video/ Transmission Server and Video Editing, video compression and video file formats. • IT and networking : shared storage systems, fibre channel, Ethernet and TCP/IP and file transfer protocol. • Experience in News Production workflows and systems • News and/or Control Room Automation • Broadcast Graphics

SKILLS / KNOWLEDGE • PC and server hardware and operating systems • Network protocols (IP, TCP/IP, FTP, etc) • Reasonable knowledge of Video/Audio Measurement techniques • Excellent written and spoken English • Knowledge of analogue and Digital Video/Audio systems • MOS protocol

Located in Paris, this position requires frequent local and international travel. This position also requires after-hours on-call phone support.




guillaume waline